hospitality risk management


Whether you are launching a hospitality business, trying to turn one around, or seeking hotel or resort management training or services, MJM Consulting & Training can help.

We provide hospitality consulting services across Queensland, including the main centres of Brisbane, Sunshine Coast, and Gold Coast, as well as in regional areas.


Hotel and Resort Consulting Services

Although we can assist in all areas of the hospitality and tourism industry, we primarily work with hotels, resorts, and the like.

Our consultants have a wealth of knowledge and experience, which enables them to guide you through challenges such as:

  • Business start-up;
  • Business turn-around;
  • Management support services;
  • Asset management and maintenance;
  • Business insurance;
  • Marketing strategies;
  • Hotel / resort styling and advice.

We can help you to set the right priorities, with practical action plans to achieve your goals.


Human Resource Management

Human Resource Management (HRM) is much more than just recruitment.

At MJM Consulting & Training, we believe that effective Human Resource Management enables your employees to contribute effectively and productively to the overall direction of your business.

We offer a wide range of HRM services including:

  • Employment contracts;
  • Job descriptions;
  • Employment practices and policies;
  • Staff induction;
  • Performance management;
  • Training and development;
  • Strategic and operational Plans.

Development & Training

MJM Consulting & Training provides a range of training and assessment services, specifically tailored

  • Resort management training;
  • Accommodation service;
  • Food & beverage service;
  • Principles of food & beverage service;
  • Customer service;
  • Communication and telephone skills;
  • Dealing with conflict;
  • Workplace health and safety training.

We can tailor your development and training needs to suit your requirements, contact us to discuss your specific training needs.


Workplace Health and Safety

Workplace Health and Safety (WHS) is critical to the success of any business, but in hospitality, risk management is paramount to ensure a safe environment for guests as well as staff.

Our experienced consultants can work with you to:

  • Develop and implement health and safety policy and procedures;
  • Identify and manage possible hazards;
  • Promote safety leadership and culture;
  • Prevent and manage injuries.

Partners in Hospitality Consulting

By collaborating with other professionals, MJM Consulting & Training can provide a complete range of consulting services. Our consulting partners include:

Our experienced consultants can work with you to:

Find out more about MJM Consulting & Training, by browsing this website, or contact us today.

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